Shipping & Delivery

Shipping & Delivery

• Accurate Delivery Details
  Please provide correct and up-to-date delivery instructions and opening hours when placing your order. Any incorrect or incomplete details that lead to delivery issues will be the customer’s responsibility.

• Delivery Method and Charges
  All orders are shipped Australia-wide via a secure courier service and may require a receipted delivery with signature. If a signature cannot be obtained, the parcel will be redirected to your local post office or the courier’s depot, which may incur an additional fee. Delivery costs are calculated and displayed at checkout before order confirmation.

• High-Value and Restricted Items
  High-value or restricted items require a signature on delivery. The Authority to Leave option is not available for these items.

• Free Shipping and Regional Deliveries
  Free shipping applies to orders over $500 AUD (excluding GST) within Sydney, Canberra, Adelaide, Brisbane, and Melbourne metro areas. Standard shipping rates apply to all other postcodes.
  Shipping rates may be higher for regional or remote areas, and large or bulky cartons may attract additional freight charges. In such cases, we’ll contact you to arrange the most suitable delivery option.
  

We do not accept international orders through our website.